Dealing with accidents and illness

This section will help you to deal with accidents and illnesses in the workplace appropriately. It covers the immediate steps you need to take when someone has an accident or falls ill, whether they are an or an member of the public at your business premises. Find out whether to investigate, and if so, how to investigate properly, how to keep proper records, including a legally compliant accident book, and whether and how to report any accidents and illnesses to your local authority.

What to do about accidents or illness

  1. 1.What should I do when I find out about a work-related accident or illness?
  2. 2.Should I provide first aid to employees in the event of an accident?
  3. 3.Should I provide first aid to visitors or customers in the event of an accident?
  4. 4.Can I be sued for giving first aid?
  5. 5.Should I send an injured person home after a workplace accident?
  6. 6.When should I inform my insurer about workplace accidents and illnesses?

Investigating accidents, illnesses and near misses

  1. 7.Do I need to investigate a workplace accident or illness?
  2. 8.What are the benefits of investigating a workplace accident or illness?
  3. 9.Do I need to investigate a near miss?
  4. 10.How do I investigate work-related accidents, illnesses or near misses?
  5. 11.How do I appoint an accident investigator?
  6. 12.How many accident investigators do I need?
  7. 13.In summary, what are the stages of an accident investigation?
  8. 14.What evidence should the investigator collect?
  9. 15.Who should the investigator interview?
  10. 16.What sort of questions should the investigator ask?
  11. 17.What documents should the investigator collect?
  12. 18.How should the investigator analyse the information collected?
  13. 19.How does the investigator decide what measures to take following an incident?
  14. 20.How does my investigator produce a report and an action plan?

Keeping records about accidents, illnesses and near misses

  1. 21.Do I have to keep an accident book?
  2. 22.Do I have to keep records of staff accidents and illnesses?
  3. 23.Do I have to keep records of work-related accidents which injure members of the public?
  4. 24.Do I have to keep records of near misses?
  5. 25.What details do I need to keep about staff accidents?
  6. 26.What details do I need to keep about staff illnesses?
  7. 27.What details do I need to keep about injuries suffered by customers or visitors?
  8. 28.What details do I need to keep about near misses?
  9. 29.Where should I keep records about accidents or illnesses?
  10. 30.How long should I keep records about accidents or illnesses?
  11. 31.What happens if I do not keep records of accidents and illnesses?

Reporting accidents, illnesses, and near misses

  1. 32.What injuries to my staff do I have to report to the HSE?
  2. 33.Do I have to report a work-related death to the HSE?
  3. 34.Which occupational diseases do I have to report to the HSE?
  4. 35.Do colds, flu or stomach bugs suffered by my staff need to be reported to the HSE?
  5. 36.Do I have to report to the HSE if one of my staff members is diagnosed with coronavirus?
  6. 37.Do I have to report exposure of my staff to carcinogens, radiation or disease?
  7. 38.Do I need to report a visitor's or customer's accident to the HSE?
  8. 39.Do I need to report near misses where no-one is hurt?
  9. 40.How long do I have to report an injury or illness?

Accident book - injuries

This template accident book for injuries can be used to keep a record of work-related injuries, whether they are to an employee or a member of the public. You must keep an accident book, including injuries if there are usually ten or more employees at a time in your workplace. You must also keep a record of any injuries that are serious, regardless of how many employees you have. However, even for less serious injuries and with fewer than 10 employees on site, it is a good idea to keep an accident book. It is useful in helping you see patterns and deal with any underlying causes of injuries that might not otherwise be obvious. This accident book for injuries is a template page for you to fill in for each incident and is an easy way to ensure that you cover all the legally required information.
£10 + VAT

Accident book - illness

This template accident book for illness is suitable for you to record the necessary details of any work-related illnesses that crop up. It is a legal requirement for you to keep an accident book including illnesses if you normally have ten or more employees on your business premises at once. However, it is good practice to keep a record of work related illnesses even if you have fewer staff than this. A record like this makes it easier for you to spot trends and tackle any underlying causes of illness before it becomes too much of a problem. For serious illnesses, particular information must be recorded. This accident book for illness is a template page for you to fill in, ensuring your record covers everything that is legally required.
£10 + VAT
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