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COVID-19 risk assessment

This template risk assessment sets out possible actions you can take to prevent and/or minimise the spread of coronavirus (COVID-19) in your workplace. The actions set out in this risk assessment are not compulsory and you should assess what is appropriate for your particular workplace. There is no longer a requirement for most employers to explicitly consider COVID-19 risks in their health and safety risk assessments, or carry out a specific COVID-19 risk assessment, although you may choose to do so. However, you should continue to take any COVID-19 risk mitigation steps that are appropriate for your circumstances. Note that employers whose staff specifically work with COVID-19 (eg laboratory staff or healthcare workers caring for infectious patients) must continue to undertake a risk assessment that considers COVID-19. To assist with this risk assessment, you may wish to use COVID-19 individual risk assessment to find out whether any of your staff members are more vulnerable to the effects of coronavirus.

Annual action plan (health and safety)

This annual action plan (health and safety) helps you plan your health and safety actions for the year. It sets out the most common health and safety checks you are likely to need to complete (on a daily, weekly, monthly, six monthly, annually, and five yearly basis) and allows you to efficiently record your comments. You can also add your own actions specific to your business. In addition to this annual action plan (health and safety) you must complete regular risk assessments. You can find these templates at General risk assessment for a shop or other business open to customers , General risk assessment for an office , General risk assessment for remote workers , and Fire safety risk assessment .
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Health and safety risk assessments
When to do a general risk assessment
Q1:Do I have to do a general risk assessment?

Yes. You are under a legal obligation to carry out a to identify risks to the health and safety of your and others (such as customers or other visitors to your business premises). Once you have identified these risks, you must identify how to eliminate or reduce them and, crucially, act on your findings.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, General risk assessment for remote workers and Pregnancy and maternity: risk assessment to help you carry out a general within your business.

For your obligations to carry out a fire safety assessment of your workplace, see Doing a fire safety risk assessment.

For a handy guide to your health and safety obligations through the year, see Annual action plan (health and safety).


Q2:Do I have to do a risk assessment for staff who work from home?

Yes. Your legal obligation to carry out for the safety of your extends to those who work from home. See Staff working from home for guidance on how to do for who work from home, and General risk assessment for remote workers for a template .


Q3:How often should I perform a general risk assessment?

You should perform a general as soon as you become an .

You are then legally required to review and renew your general if it is no longer valid for some reason, or there have been significant changes to anything that it covers.

For example, obviously you should carry out a new if you change business premises or your existing ones are reconfigured. However, you must also look out for less wholesale changes and review your if you buy a new piece of potentially hazardous equipment, someone suffers (or nearly suffers) an injury at your workplace, or your report a potential problem. members' needs may change over time, and you should also carry out a new where a member becomes pregnant or has new health needs, including members going through peri/menopause.

In practice, your business will inevitably change over time, so even if you do not spot any trigger, you should review and update your regularly. There is no set time frame by which you must review your ; an annual review is a sensible starting point for most businesses.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you carry out a general within your business.


Q4:Must I review my general risk assessment after every accident?

An accident (or even a near miss) on your premises or involving one of your may mean that there are risks within your business that require action. You should review your to see if you can make any improvements as a result.


Q5:Do I have to perform a risk assessment for staff working off-site?

Yes. If you have , you must perform a , regardless of where they actually work. If work off-site either some or all of the time, this will affect what you can do to control the risks they are exposed to, but you must still do the assessment and take what action you can in the circumstances.

See General risk assessment for remote workers to assist you.


Q6:Have I done enough if I just do a risk assessment on paper?

No. The whole point of a is that you actually do something about any health and safety issues that it shows. See Deciding what action to take for details of some of the kind of actions you might need to take, but bear in mind that every business is unique and you must give careful thought to exactly what yours requires.


Risk assessments for business premises
Q7:How do I perform a general risk assessment?

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers as appropriate to perform your .

To perform a general health and safety , you must follow the following five steps:

  1. identify hazards (see Q&A 9);

  2. identify who might be harmed by the hazards (see Q&A 13 and following);

  3. take all reasonable steps to eliminate or reduce the risks identified (see Reducing health and safety risks for details on how you can address particular risks);

  4. record your findings (see Q&A 25; note that if you employ five or more people, you must keep a written record of your findings and any group of people who you have identified as particularly at risk); and

  5. review and update your regularly (see Q&A 3 for what should trigger a review).


Q8:Do I have to consult with anyone to perform my risk assessment?

Yes. You must consult with your or their representatives when performing your . They will be well placed to talk about any risks that they have noticed day-to-day, which might not be immediately obvious.


Q9:How do I identify hazards during my general risk assessment?

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify the hazards in your workplace.

You must identify things in your office which pose a risk to the health and safety of or visitors to your business premises. You may find it helpful to walk around your premises to consider what could potentially cause a hazard, and you must consult with your about what they think the risks are (see Q&A 8). It may also assist to check your accident book to see if there have been any problems.

A hazard can be anything that may cause harm. Hazards might be obvious (industrial machinery, dangerous chemicals) or more everyday (a low doorway, an open drawer). Do not forget to consider the risk of psychological injuries as well as physical ones. See Q&A 10 for the kinds of things you should look out for.

Be thorough when looking for hazards, but note you are only expected to anticipate risks which are reasonably foreseeable, meaning you do not have to predict every possible hazard, no matter how unlikely.


Q10:What sort of hazards should I look out for in my general risk assessment?

There are some risks that are common to most business premises. When you are performing your general , you should look out for these risks in particular:

  1. slip and trip hazards such as deliveries not put away, cables across the floor, loose flooring, spills, rainwater etc;

  2. electrical equipment of any sort;

  3. fire hazards (these will generally be dealt with in your fire safety – see Fire safety risk assessment);

  4. risks associated with or lifting, for example moving stock or office furniture;

  5. environmental issues, such as ventilation, temperature or noise levels;

  6. general maintenance risks, such as damaged or defective equipment, storage, cleaning supplies and the presence of vermin or pests;

  7. risks associated with workstations, for example through the use of (), poor posture or any repetitive movement;

  8. (changing lightbulbs or putting up decorations are common examples of this), or objects falling from height (a risk in storage areas);

  9. risks caused by other people to the physical and mental health of your and the public, including as a result of violence or verbal abuse and stress;

  10. lone working (eg times of the day or tasks that see alone during their working day both on and off the premises);

  11. risks caused by unfamiliarity with the job or premises (this might be a particular issue for or temporary );

  12. issues affecting experiencing symptoms of peri/menopause or other reproductive health issues, including temperature of the workspace, breaks and facilities.

This list is not exhaustive – you must keep an open mind to any risks specific to your industry (eg machinery, vehicle use, food handling) and your particular premises (eg low beams, stairs). For how to deal with any hazards you find, see Deciding what action to take.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify the hazards in your workplace.


Risk assessments for staff who work remotely
Q11:How do I perform a general risk assessment for staff who work remotely?

See Staff working from home for guidance on how to do a general for working remotely. You can use General risk assessment for remote workers to help perform your and should follow the five-step process outlined in Q&A 7.


Q12:What sort of hazards should I look for in my risk assessment for staff who work remotely?

See Staff working from home for guidance on the types of hazards to look for in your for who work remotely. You can use General risk assessment for remote workers to help perform your . There are some risks that you should consider for most working remotely. Common risks include:

  1. electrical equipment of any sort;

  2. fire hazards (these will generally be dealt with in your fire safety – see Fire safety risk assessment;

  3. risks associated with or lifting, for example carrying equipment required to do the job remotely;

  4. environmental issues such as ventilation, temperature or noise levels;

  5. risks associated with workstations (especially for doing a lot of office-type work from home), for example the use of ();

  6. risks to the mental health of your such as stress;

  7. lone working, which can both increase the risk of physical harm and pose a threat to mental health;

  8. risks posed by members of the public (eg violence or verbal abuse);

  9. driving for work and travelling abroad.

This list is not exhaustive – you must keep an open mind to any risks specific to the particular work your are doing remotely. For how to deal with any hazards you find, see Reducing health and safety risks.

You can use General risk assessment for remote workers to help perform your and should follow the five-step process outlined in Q&A 7.


Who to include in a general risk assessment
Q13:Who do I include in my general risk assessment?

You must think about who might be at risk from the hazards you have identified and how they might be harmed. Do not forget to consider members of the public and anyone who might come to your workplace.

If you have five or more , you must identify any particular group of whose health and safety is at risk due to the work that they do. For example, warehouse might be particularly at risk of falls from height or things falling on them, whereas your office are more likely to be affected by poorly arranged workstations.

Additionally, sometimes a group of people will be at risk due to a shared characteristic, rather than the nature of their roles, eg pregnant, menopausal or young people. For information about particularly vulnerable groups that you should consider in your , see Q&A 14 and following.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, General risk assessment for remote workers to carry out general within your business.


Q14:Do I have to consider women of child-bearing age in my general risk assessment?

Yes. If you employ any women of child-bearing age, and the nature of the work could involve a particular risk to a new or expectant mother or her baby, you must take those risks into account in your general .

Work will almost always involve risks to women who may become pregnant or new mothers, for example, , travelling for work, movement, posture (eg in a sedentary job), mental and physical fatigue and work-related stress can all be risk factors. You will not be fulfilling your legally required duties if you do not think about expectant and new mothers until an tells you she is pregnant.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify risks to women of child-bearing age as part of your general .

You must also carry out a separate individual when a tells you in writing that they are pregnant, breastfeeding or have given birth in the last six months. See Q&A 15 and following for further guidance. You can use Pregnancy and maternity: risk assessment to carry out a specific for pregnant women and new mothers.


Q15:Do I have to do a separate risk assessment for staff who are pregnant or new mothers?

Yes. As well as including the risks to women of childbearing age in your general (see Q&A 14), you must carry out an individual for a who informs you in writing that they are pregnant, breastfeeding or have given birth in the last six months.

Upon receiving written notification that your is a new or expectant mother, you should:

  1. complete an individual for them. You can use Pregnancy and maternity: risk assessment to carry out a specific for pregnant women and new mothers. Common risks for new or expectant mothers include: lifting and carrying, long working hours, travel, movement and posture problems, workplace temperature issues, mental and physical fatigue and work-related stress;

  2. review your general and check whether your existing controls and risk management are sufficient to remove or control risks to pregnant or new mothers;

  3. talk to your to check whether they have any specific concerns about their pregnancy (eg medical conditions) and/or concerns about carrying out their work during pregnancy;

  4. consult with their trade union representative or other health and safety representative (if they have one);

  5. record your findings and provide these to your and their safety representative (if they have one).

You should also ensure you keep your 's individual under review (see Q&A 16 for more guidance). If you identify a significant risk, you must decide if you can control or remove the risk and if not, take appropriate action to protect your . You can find further guidance on what action you may need to take at Risks to pregnant women and new mothers.


Q16:Do I have to review my individual risk assessments for pregnant women and new mothers?

Yes. You must regularly review your 's throughout their pregnancy and make any changes as necessary to protect them. You should also review and update the if you make any significant changes to your workplace or your 's duties.


Q17:Do I have to include young people in my risk assessment?

Yes, if you intend to employ any young people. Before you employ them, you must carry out a that includes them. A young person is anyone under the age of 18. Failure to carry out a proper is a criminal offence and puts the young person at risk of illness or injury.

You should also consider children in your general if their health and safety might be affected by your business, for example when visiting your shop or other premises. In particular, you should be aware that children are less careful than adults.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify risks to young people as part of your general .


Q18:Do I have to do a separate risk assessment for young people who I employ?

No. Although if your current does not take account of young people on your , you must review it and include them before hiring a young person.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify risks to young people as part of your general .


Q19:How do I include young people in my risk assessment?

When considering young people as part of your general , you must look at the risks posed to them by reason of their age, and protect them appropriately. In particular, you are legally required to consider:

  1. their inexperience, lack of awareness or risks and immaturity;

  2. how your workplace is set out, including the young person's workstation;

  3. whether they will be exposed to physical, biological or chemical agents;

  4. what work equipment they will use, and how they will use it;

  5. how your work processes are arranged;

  6. what health and safety training they will need; and

  7. whether there are risks from any particular dangerous substances, processes and work.

As ever with a , you must then take appropriate steps to address any risks that you note. For example, young people may require closer supervision and more training than other , or it might be necessary to prevent them from using certain pieces of equipment.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify risks to young people as part of your general .


Q20:Do I have to include disabled people in my risk assessment?

Yes. You should think about risks to people with disabilities as part of your general . You have a legal duty to make reasonable adjustments for , provided you know or could reasonably be expected to know about their . Your can therefore help you to avoid discriminating against .

If your business is customer-facing, you should also consider the potential risks to customers as part of your , and make reasonable adjustments to accommodate them.

A person is anyone with a physical or mental impairment that has a substantial and long-term adverse effect on that person's ability to carry out normal day-to-day activities. See List of common disabilities. A does not need to be permanent – for example, menopausal symptoms can be classed as a if symptoms are severe.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify risks to people as part of your general .


Q21:Do I have to do a separate risk assessment for disabled people?

No. There is no legal requirement to carry out a separate for a person. However, if you find out that a member has a , you should review your general (and evacuation procedures under your fire safety ) to ensure that you have fully considered the risks.

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify risks to people as part of your general .


Q22:How do I include disabled staff in my risk assessment?

When considering people as part of your general , you should consider whether you need to make any reasonable adjustments to enable them to do their job and minimise the risks to them whilst they do so.

Disabilities can affect people in very different ways, so you must not make assumptions about what your need. Consult with your or their representatives about what adjustments you can make to reduce the risks to with disabilities.

Reasonable adjustments can include a range of measures, from making physical adjustments to your premises to allowing a member to work flexible hours or take additional breaks. See Risks to disabled staff for full details of the kind of actions you might need to take.

A failure to make a reasonable adjustment will entitle the affected individual to bring a claim for unlawful (see Dealing with legal claims brought by staff for further information on how to deal with such a claim).


Q23:Do I have to include lone workers in my risk assessment?

Yes. You must consider the risks to any you have who may work alone as part of your general .

A lone is someone who works by themselves without close supervision. For example, if you have a member who works by themselves in your office outside of normal working hours such as a cleaner or , or a sales person or representative who travels to clients. It is important to consider their needs specifically as lone working carries particular risks which may not affect other , eg some tasks may not be able to be performed safely by a lone person.


Q24:How do I include lone workers in my risk assessment?

As part of your general , if you identify that some of your will be working on their own for prolonged periods of time, you should consider in particular:

  1. whether a lone can safely unlock and lock up your business premises by themselves;

  2. any risk of violence or aggression against them (eg if they are the sole server in a shop);

  3. any physical work that may be too much for one person to do safely (eg lifting heavy loads, operating machinery);

  4. if the lone 's first language is not English, whether there are clear arrangements in place to ensure effective communication, especially during an emergency;

  5. any medical conditions that may mean that it is not safe for a member to work alone; and

  6. whether there are sufficient procedures in place to deal with emergencies with lone , such as access to first aid.

Given the potential for heightened risk to the health and safety of lone , it is especially important that lone are given training on how to address the identified risks (see Health and safety training for staff for guidance).

You can use General risk assessment for an office, General risk assessment for a shop or other business open to customers, and General risk assessment for remote workers to help you identify risks to lone as part of your general .


Risk assessment record keeping
Q25:Do I have to keep a written record of my general risk assessments?

Yes, if you employ five or more people, you are legally required to keep written records of your . If you have fewer than five , you do not have to write anything down (although you must still do ). However, even if you employ fewer people, it is sensible to record your so you can refer back to them later if a problem arises. You must record your fire safety even if you employ fewer than five people. See Doing a fire safety risk assessment.

You can record your in General risk assessment for an office, General risk assessment for a shop or other business open to customers and General risk assessment for remote workers.


Q26:What must my written record of my risk assessments include?

If you are legally obliged to keep records (see Q&A 25), they must specify the findings of your and identify any group of who are particularly at risk (eg lone , pregnant women etc).

General risk assessment for an office, General risk assessment for a shop or other business open to customers and General risk assessment for remote workers all contain the legally required information when filled in properly.


Q27:How long should I keep copies of my general risk assessments?

There is no legal minimum time that you must keep your . The recommends only that you keep them for as long as they remain relevant to your business.

As a general rule, five years should be suitable in most businesses. As an absolute minimum you should keep for three years, this being the normal length of time anyone who is injured has to make a claim for compensation against your business. In some cases it will be appropriate to keep your for much longer, for example it may be best to keep relating to a particular manufacturing process for as long as that process is being carried out.


Q28:Do I have to give my employees a copy of my risk assessments?

You do not have to give copies of your to your . However, you are legally required to keep them informed about health and safety in your workplace by telling them what risks you have identified and what you have done to help protect them from those risks, so making your assessment available can be an efficient way of doing this.


Q29:If I employ children do I have to provide any information about health and safety to their parents?

Yes. Before you employ a child, you must provide both the child and a parent or guardian with information on the risks to the child's health and safety identified in the (including any risks from another 's business activities that have been brought to your attention) and also what preventative and protective measures you have or will put in place.


Health and safety at work in relation to coronavirus
Q30:What are my health and safety obligations in relation to coronavirus?

There is no longer a requirement for most to explicitly consider COVID-19 risks in your health and safety , although you may choose to do so. However, you should take any COVID-19 risk mitigation steps that are appropriate for your circumstances and ensure you are aware of any coronavirus rules in place in England and Wales, by keeping up to date with the latest Government guidance, as coronavirus remains a public health issue.

For example, the Government has advised that in England:

  1. may wish to consider how best to support and enable their workforce to comply with the Government guidance for people who have symptoms of COVID-19;

  2. should encourage and enable to get vaccinated against COVID-19 and other diseases such as flu;

  3. should let fresh air into workplaces and assess and improve ventilation (see Q&A 36 and following for guidance on how to keep your workplace well ventilated);

  4. should maintain a clean workplace (eg by providing with hot water, cleaning equipment, soap and/or hand sanitiser);

  5. may wish to consider the needs of at greater risk from COVID-19, including those with compromised immune systems. Our COVID-19 individual risk assessment can assist you to identify whether any of your members are at increased risk from COVID-19. However, there are strict rules around when and how you can process and you must only collect this information with the explicit and freely given consent of your member or where it is necessary (and proportionate) for you to comply with your legal obligations as an or to exercise your rights as an . You will need to keep written records and are likely to need to carry out a () and have a policy in place for dealing with this sensitive data. See Staff records and When to use personal data for further guidance.

whose specifically work with COVID-19 (eg laboratory or healthcare caring for infectious patients) must continue to undertake a that considers COVID-19.

The Welsh government has issued extensive guidance that should consider.

As an , you must continue to comply with your general health and safety obligations. These include ensuring your workplace is clean and ventilated and welfare facilities are sufficient, and consulting with your on health and safety matters. For further guidance on your general health and safety obligations, see Q&A 1 and following, Providing a safe and healthy workplace, and Reducing health and safety risks.

Bear in mind that you have specific health and safety responsibilities towards members who are pregnant, which includes identifying any risks posed to them and taking steps to mitigate them; see Risks to pregnant women and new mothers for further guidance.

As well as considering the health and safety of , you should also consider other people at your workplace such as customers and , as well as the effect of any changes you make on protected groups (such as people or pregnant women or new mothers) or vulnerable people. Make sure your actions to mitigate risks do not mean that anyone is endangered in other ways – all of your usual health and safety obligations still apply.

You may wish to use our template COVID-19 policy, which sets out your workplace's risk controls in relation to COVID-19 and our COVID-19 risk assessment, where appropriate.

You can find guidance on dealing with absences due to coronavirus at Sickness absence.


Q31:What should I do if there is a COVID-19 outbreak at my workplace?

There is no longer any requirement to report COVID-19 outbreaks at your workplace to your local public health team. However, if you experience high levels of people with respiratory symptoms in your workplace you should apply the risk mitigations set out at Q&A 30 more thoroughly (such as ventilation and cleaning) and encourage and promote compliance to help reduce spread.


Q32:Are staff required to self-isolate if they have a positive test or COVID-19 symptoms?

There is no longer a legal requirement for individuals who have tested positive for COVID-19 (or who have any of the main COVID-19 symptoms) to self-isolate. The requirement for unvaccinated close contacts of individuals who have tested positive for COVID-19 to self-isolate has also been removed.

Individuals who have tested positive for COVID-19 (or who have any of the main COVID-19 symptoms) are still advised to stay at home and try to avoid contact with other people for at least five full days, and they can return to normal activities once they feel better and no longer have a high temperature. They are also encouraged to avoid contact with individuals who are at a higher risk of becoming severely unwell with COVID-19 for ten days from the date of their positive test.

Although the legal requirement for self-isolation has been removed, as an , you still have obligations to keep your safe and you should carefully consider what measures are appropriate for your workplace as part of your health and safety . members who have symptoms of COVID-19 or who have tested positive should stay at home and avoid contact with other people for at least five days. The Government has advised such to try to work at home if they can and feel well enough to do so, or to talk to their about other options available to them. You should support and encourage to follow the guidance for people with symptoms of a respiratory illness.

For further guidance about your obligations towards who are unable to come to work due to coronavirus, see Dealing with sickness absence. Note that who are self-isolating at home are no longer eligible for , unless they are unwell; see Sickness absence for further guidance.


Q33:What should I do if a staff member receives a positive test result or develops coronavirus symptoms while at work?

Although the legal requirement for self-isolation has been removed (see Q&A 32), as an , you still have obligations to keep your safe and you should carefully consider what measures are appropriate for your workplace as part of your health and safety . members who have symptoms of COVID-19 or who have tested positive should stay at home and avoid contact with other people for at least five days. The Government has advised such to try to work at home if they can and feel well enough to do so, or to talk to their about other options available to them. You should support and encourage to follow the guidance for people with symptoms of a respiratory illness.

For further guidance about your obligations towards who are unable to come to work due to coronavirus, see Dealing with sickness absence.


Q34:Should I require people to wear face masks in my workplace?

Face coverings are no longer legally required in most settings in England and Wales, however you should ensure you stay up to date with the latest requirements. The Government has advised people to consider wearing face coverings when:

  1. they are coming into close contact with someone who is at an increased risk of complications from COVID-19 or other respiratory infections;

  2. they are in crowded or enclosed spaces and/or will be in close contact with others, and COVID-19 rates are high;

  3. when there are an increased number of respiratory viruses circulating, such as in winter, and they will be in close contact with other people; and

  4. if they have COVID-19 symptoms and need to leave their home and/or be indoors with others.


Q35:Do I have to collect contact details of customers who visit my workplace?

No. Routine contact tracing in England ended on 24 February 2022 and the Government is no longer encouraging businesses in certain sectors to collect data from , customers and other visitors to their premises for NHS Test and Trace.

In Wales, contact tracing ended in March 2023. Businesses are advised to consider whether collecting information from visitors and customers on communicable diseases such as norovirus or coronavirus might be appropriate as part of ongoing mitigation measures for communicable diseases. Any such collected information should be stored appropriately and kept no longer than absolutely necessary and must be securely disposed of or deleted by 21 days of the date the person was present on the premises. For guidance on how to store and securely dispose of , see Data retention.


Q36:How do I check whether my workplace is adequately ventilated?

Under your general health and safety obligations, so far as you must ensure that your business premises are properly ventilated with a sufficient supply of fresh, clean air.

advises ways of identifying poorly ventilated areas, which include:

  1. identifying where there is no natural or mechanical ventilation where people work;

  2. checking whether ventilation systems provide fresh air from outside;

  3. looking for areas that feel stuffy or smell bad; and

  4. using CO2 monitors (although these are less effective in areas used by only a few people; you can find guidance here).

Remember to check changing rooms and areas used for breaks, and when assessing risks think about how much time people spend in the area, how large the area is, and whether any features of the workplace affect air flow (for example, large pieces of equipment). If ventilation cannot be improved, consider restricting the number of people using the space and how long they spend in the space.


Q37:How can I improve natural ventilation?

You can improve natural ventilation by opening windows, air vents and doors (but do not prop fire doors open). If an area's ventilation cannot be improved, you will need to assess whether the number of people using that should be reduced or if mechanical ventilation could be installed.

It is a good idea to air the rooms in your workplace out by opening all the doors and windows fully (this may be more appropriate when the room is unoccupied.


Q38:How can I improve mechanical ventilation (including air conditioning)?

Make sure your system is set to maximise fresh air and minimise recirculation. You may need to speak to the people who manage your ventilation systems to understand whether adequate ventilation is provided, how the system is maintained, and whether you need to increase the rate of fresh air being drawn into the system and/or supplement it with natural ventilation. You could also consider operating your mechanical ventilation systems before and after people use the workplace (if this is not already done).

It is best not to have air re-circulating from one workspace to another (for example using air conditioning) unless there is also a supply of outdoor air.


Q39:How can I balance ventilation with my workers keeping warm?

Some steps to consider include opening higher-level windows to create fewer draughts, relaxing dress codes so can wear extra layers, and using heaters or heating systems if the area is well ventilated and/or alongside natural ventilation. You could also consider only partially opening windows, and/or opening doors and windows fully while are on breaks. There are certain health and safety requirements for temperatures in a comfortable working environment; see Comfortable working environment for more guidance.


Q40:How can I protect staff who are at higher risk from coronavirus?

There are no current coronavirus restrictions in place in England and Wales, but you should keep up to date with the latest Government guidance. The programme to shield clinically vulnerable people is no longer in place for most people.

Some remain at a greater risk of serious illness from COVID-19, for example people who have a weakened immune system. The Government has advised that may wish to consider the needs of such , and that there is specific guidance for those members to follow. You should encourage your to follow this guidance if they are at higher risk from COVID-19. The guidance advises to work from home if it feels right or, if they cannot work from home, to speak to their about arrangements to reduce their risks. You can find examples of ways to reduce risks at Q&A 30. Bear in mind that if a member's illness amounts to a , you are required to consider reasonable adjustments to enable them to continue working for you. For further guidance, see Long-term sickness absence and disability. You may also wish to use our COVID-19 individual risk assessment.

You also have specific health and safety responsibilities towards members who are pregnant, which includes identifying any risks posed to them and taking steps to mitigate them; see Risks to pregnant women and new mothers for further guidance.


Q41:How can I protect pregnant staff from COVID-19 risks?

If a member advises you that she is pregnant, you must carry out a and/or check your existing for risks that might affect your pregnant member. You should regularly review this as your 's pregnancy progresses, or if workplace risks change. You can use Pregnancy and maternity: risk assessment as a template. Although you are not explicitly required to consider COVID-19 risks in your , you should take any risk mitigation steps appropriate for your workplace circumstances (see Q&A 30). When doing so, bear in mind that pregnant are at higher risk from COVID-19 and other respiratory infections.

If you identify a significant health and safety risk, you should adjust your member's working conditions or hours (if to do so) or offer alternative work on the same terms and conditions. If you cannot do so, you must suspend your on full pay.

Pregnant members should be involved in the process, and risk control measures should be strictly followed. See What health and safety matters do I need to consider for pregnant staff? for further guidance.


Q42:How can I support staff wellbeing at the workplace during COVID-19?

Specific COVID-19 advice has been replaced by public health advice, and states that must continue to consult on matters of health and safety. should support members' mental health and wellbeing through reassurance that they are maintaining a safe workplace, and provide appropriate support for members' returning to work after long COVID (see Q&A 43).

For an overview of your HR considerations, see Staff working from home.


Q43:How can I support staff with long COVID?

Some people experience the effects of a COVID-19 infection for a long time after the initial infection. This is known as 'long COVID' or 'post-COVID syndrome'. Symptoms can be long-lasting, and may come and go over a long period of time.

If a member of has long COVID, this can affect their ability to work and may cause them to have time off sick. The usual rules for will apply in such cases. See Sickness absence and Long-term sickness absence and disability for further guidance.

should provide appropriate support to assist members suffering from or returning to work after long COVID, obtaining an occupational health assessment if necessary, and reviewing and/or updating the if appropriate. Other considerations might be a , adjustments to working conditions or hours and discussing whether the member wants colleagues to know of their condition.

It is possible that long COVID may be considered a , but, as it is a new condition, this may not be clear in each person's circumstances. Rather than trying to assess whether the condition amounts to a , recommend that focus on making reasonable adjustments to assist in returning to or staying in work, taking such ' needs into account in .