Data protection policy

  • Quick and easy to complete
  • Provides a framework for your data processing
  • UK GDPR compliant

A data protection policy is an internal document providing a framework for how your organisation will comply with its data protection obligations when handling personal data. This includes what expectations you have of your staff when they are processing personal data on your behalf and how different legal obligations should be complied with. It might also be referred to as a data security policy, a data protection statement or a staff data protection policy.

Whenever your business processes personal data, you are under strict legal requirements to put in place appropriate measures to ensure that your processing is compliant with data protection law at all times. This template will help you to set out what obligations your staff are under when they are processing any personal data for your business.

This policy could form part of your staff handbook or it could be provided as a standalone policy. If you’re looking to produce an entire staff handbook, use our template staff handbook instead.

Alternatively you can purchase this policy as part of the Data protection policy toolkit or the Remote working and cybersecurity toolkit.

Q&A

  • When should I use this document?

    If your business employs staff, you should use this template to put in place a data protection policy setting out your expectations on them in circumstances where they process any personal data on your behalf. You should make sure this policy is in place before they first process any personal data for you.

    Make sure you keep this policy updated if there are any changes to the way in which your business processes personal data.

    You should make sure this policy is easily available to your staff. You could include it in your staff handbook if you have one.

  • What does this document cover?

    This template policy provides a framework for staff about how they should ensure that data protection is complied with. This includes:

    • what training will be provided;

    • details about the general data protection principles staff should adhere to;

    • the circumstances in which staff may process personal data and what their responsibilities are when doing so;

    • how staff should deal with subject access requests and personal data breaches; and

    • in what circumstances a DPIA may need to be carried out.

  • Why do I need this document?

    Businesses processing personal data are under strict legal requirements to put in place appropriate measures to ensure that data is processed in accordance with data protection law at all times. This includes putting in place appropriate policies, which will help to demonstrate compliance.

    This template policy will help you to comply with your data protection obligations by providing a framework under which your staff must operate when they are processing any personal data on your behalf. This includes what duties they are under and what security measures they must adhere to. It will also help them to understand who they should refer to if any issues arise.

  • Where can I find out more?

    For guidance about the data protection obligations your business is under whenever it processes personal data, see our Q&A on data protection obligations.

    If you want to find out about other HR policies you should put in place, see HR policies.

    If you want to produce an entire staff handbook, which includes a copy of this policy, see our template staff handbook.

    If you are looking for a privacy notice to let your staff know how you process their personal data, use our template staff privacy notice instead.

Related Toolkits

Data breach toolkit

This data breach toolkit guides you through the steps you need to take when you become aware of a personal data breach (such as a staff member sending customer information to the wrong person, or a device containing customer information being lost or stolen). It includes a how-to guide, as well as a pack of the relevant documents you are likely to need. In this data breach toolkit you will find: a personal data breach policy; a template notice for notifying affected individuals; and a template personal data breach register for keeping records of breaches. This data breach toolkit helps you to identify, assess and contain a personal data breach, inform the relevant people, and keep written records of the breach. By using this toolkit, you reduce your risk of being penalised by the ICO. Keeping on top of your data protection processes also helps to maintain your reputation and build customer relationships.
  • Personal data breach policy
  • Template personal data breach register
  • Notice of a personal data breach (affected individuals)
  • How-to guide: Data breach toolkit

Data protection policy toolkit

This data protection policy toolkit provides 8 data protection policy templates you are likely to need to comply with your data protection obligations. It also contains a how-to guide, which tells you how to use each policy. Data protection policies included in this pack can be customised for your business and include: Privacy policy Cookie policy Data protection policy Staff privacy notice Data subject request policy Data protection impact assessment policy Personal data breach policy Using this data protection policy toolkit helps you to ensure that your staff are aware of how to deal with customers' personal data, you protect your staff members' and customers' personal information, and your business deals with any personal data breaches or subject access requests efficiently. Complying with your data protection obligations not only means you will avoid being fined by the ICO, but you will also maintain your business's reputation and reduce the risk of staff or customers taking legal action against you.
  • How-to guide: Data protection policy toolkit
  • Privacy policy
  • Cookie policy
  • Data protection policy
  • Staff privacy notice
  • Staff recruitment privacy notice
  • Data subject request policy
  • Data protection impact assessment policy
  • Personal data breach policy

Data subject request toolkit

This data subject request toolkit guides you through the process of dealing with data subject requests (individuals' requests for access to, changing or deletion of their personal data). This toolkit contains a how-to guide as well as a pack of 22 relevant documents to cover various types of requests. The template documents you will receive in this toolkit include: policies and forms for dealing with data subject requests; letters for acknowledging receipt of a data subject request, verifying the person's identity and asking for further details; letters to give you extensions of time to respond; letters for responding to the request and explaining what further action you will take (such as correction or deletion of the data); letters for supplying data in response to portability requests; and more. By using this data subject request toolkit, you will comply with your legal obligations for dealing with data subject requests. This minimises the risk of someone making a complaint against you or you being penalised by the ICO. Having efficient and proper data protection processes in place also helps to protect customer data, ensure good customer relationships and maintain your business's reputation.
  • How-to guide: Data subject request toolkit
  • Data subject request policy
  • Subject access request form
  • Data transfer request form
  • Request form to correct inaccurate or incomplete data
  • Request form to delete data
  • Request form to stop using data
  • Letter acknowledging receipt of data subject request (and requesting verification of ID)
  • Letter asking for further information about a data subject request
  • Letter confirming no data held in response to data subject request
  • Letter explaining reasons for extension of time to respond to data subject requests
  • Letter to third party seeking consent to disclosure of information
  • Subject access request response template
  • Letter confirming that data processing has ceased
  • Letter explaining why data processing will continue
  • Letter confirming that data has been corrected
  • Letter explaining why data will not be corrected
  • Letter to party who has been supplied with data to confirm its correction
  • Letter confirming that data has been deleted
  • Letter explaining why data will not be deleted
  • Letter to party who has been supplied data to confirm its deletion
  • Letter supplying data in response to a portability request
  • Letter supplying data to a third party in response to a portability request

Small claims toolkit

This small claims toolkit guides you through the right process to follow if you want to make a straightforward small claim against someone, and contains a pack of all of the template documents you are likely to need. Use the small claims process to get back money you are owed for amounts less than £10,000 (for example, if a supplier has not sent you the right goods or you have not received payment from a customer). Documents provided in this small claims toolkit include: letter before action (also known as a letter of claim), which must be sent to someone before you sue them to set out what you are claiming; witness statement, which provides a template for any witness statements you are providing to ensure they are legally compliant; and letter of non-attendance for small claims hearing (if you want the court to judge your case on paper evidence rather than you attending a hearing). By using this small claims toolkit you can avoid the need to use a lawyer and maximise your chances of getting back money you are owed. It helps you avoid common mistakes that can reduce your chance of a successful claim.
  • How-to guide: Small claims toolkit
  • Letter before action
  • Witness statement
  • Letter of non-attendance for small claims hearing