Data breach toolkit
- Keep good records
- Reduce your risk of fines or other penalties
- Step-by-step guidance and relevant documents
This data breach toolkit guides you through the steps you need to take when you become aware of a personal data breach (such as a staff member sending customer information to the wrong person, or a device containing customer information being lost or stolen).
It includes a how-to guide, as well as a pack of the relevant documents you are likely to need. In this data breach toolkit you will find:
- a personal data breach policy;
- a template notice for notifying affected individuals; and
- a template personal data breach register for keeping records of breaches.
This data breach toolkit helps you to identify, assess and contain a personal data breach, inform the relevant people, and keep written records of the breach.
By using this toolkit, you reduce your risk of being penalised by the ICO. Keeping on top of your data protection processes also helps to maintain your reputation and build customer relationships.
Q&A
When should I use this toolkit?
You should use this data breach toolkit if you become aware of a personal data breach (such as customer information accidentally being sent to the wrong person).
As well as providing guidance on how to respond to a data breach, this toolkit includes a template Personal data breach policy, which you should have in place now.
What does this toolkit cover?
This data breach toolkit includes a how-to guide, which sets out the key steps to take when you become aware of a data breach. Such steps include identifying, assessing and containing the breach, informing the relevant people about the breach, and keeping written records of the breach.
The toolkit also includes all of the relevant documents you are likely to need:
- Personal data breach policy;
- Notice of a personal data breach; and
- Template personal data breach register.
Why do I need this toolkit?
It is very important to comply with your obligations under data protection law, to minimise the risk of being fined by the ICO and to maintain your business reputation and customer relationships.
By using this data breach toolkit, you ensure that you follow a proper process to deal with data breaches, which helps you to contain the breach and work out what steps you need to take (such as notifying the ICO). It also provides appropriate templates to keep good records.
Where can I find out more?
For full guidance on dealing with data breaches, see Data breaches.
Documents in Toolkit
How-to guide: Data breach toolkit- Notice of a personal data breach (affected individuals)
- Personal data breach policy
- Template personal data breach register
Related Toolkits
Data protection policy toolkit
This data protection policy toolkit provides 8 data protection policy templates you are likely to need to comply with your data protection obligations. It also contains a how-to guide, which tells you how to use each policy. Data protection policies included in this pack can be customised for your business and include: Privacy policy Cookie policy Data protection policy Staff privacy notice Data subject request policy Data protection impact assessment policy Personal data breach policy Using this data protection policy toolkit helps you to ensure that your staff are aware of how to deal with customers' personal data, you protect your staff members' and customers' personal information, and your business deals with any personal data breaches or subject access requests efficiently. Complying with your data protection obligations not only means you will avoid being fined by the ICO, but you will also maintain your business's reputation and reduce the risk of staff or customers taking legal action against you.
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- How-to guide: Data protection policy toolkit
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- Cookie policy
- Data protection policy
- Staff privacy notice
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- Data subject request policy
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- Personal data breach policy
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- How-to guide: Data subject request toolkit
- Data subject request policy
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- Data transfer request form
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- Letter acknowledging receipt of data subject request (and requesting verification of ID)
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- Letter confirming no data held in response to data subject request
- Letter explaining reasons for extension of time to respond to data subject requests
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- Subject access request response template
- Letter confirming that data processing has ceased
- Letter explaining why data processing will continue
- Letter confirming that data has been corrected
- Letter explaining why data will not be corrected
- Letter to party who has been supplied with data to confirm its correction
- Letter confirming that data has been deleted
- Letter explaining why data will not be deleted
- Letter to party who has been supplied data to confirm its deletion
- Letter supplying data in response to a portability request
- Letter supplying data to a third party in response to a portability request
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- How-to guide: Small claims toolkit
- Letter before action
- Witness statement
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- How-to guide: Redundancy toolkit
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