Data subject request toolkit

  • UK GDPR compliant
  • Helps you comply with the law
  • Contains all the documents you need

This data subject request toolkit guides you through the process of dealing with data subject requests (individuals' requests for access to, changing or deletion of their personal data).

This toolkit contains a how-to guide as well as a pack of 22 relevant documents to cover various types of requests.

The template documents you will receive in this toolkit include:

  • policies and forms for dealing with data subject requests;
  • letters for acknowledging receipt of a data subject request, verifying the person's identity and asking for further details;
  • letters to give you extensions of time to respond;
  • letters for responding to the request and explaining what further action you will take (such as correction or deletion of the data);
  • letters for supplying data in response to portability requests;

and more.

By using this data subject request toolkit, you will comply with your legal obligations for dealing with data subject requests.

This minimises the risk of someone making a complaint against you or you being penalised by the ICO. Having efficient and proper data protection processes in place also helps to protect customer data, ensure good customer relationships and maintain your business's reputation.

Q&A

  • When should I use this toolkit?

    This toolkit is a useful addition to your company policies and documentation at any time, as it provides all of the policies, letters and forms you need to respond to data subject requests as and when you receive them.

    You must comply with certain legal requirements and deadlines when responding to data subject requests, or you risk being penalised by the ICO. Your business's reputation and customer relationships could also suffer if you do not follow the proper processes.

  • What does this toolkit cover?

    This data subject request toolkit provides easy to follow guidance, and accompanying template documents, for each step of dealing with a data subject access request.

    These steps include:

    • Having in place the right policies and forms;
    • Preliminary steps before responding to a request;
    • Dealing with requests to provide, correct, delete or amend personal data;
    • Dealing with portability requests.

    You will receive a how-to guide which explains how to use all 22 template documents included in this pack.

  • Why do I need this toolkit?

    This toolkit is essential for helping you to respond to data subject requests in a timely and legally compliant way.

    You can use the templates in this toolkit to ensure that your business has the proper policies and procedures in place to respond to data subject requests, and to deal with data subject requests efficiently.

  • Where can I find out more?

    You can find out more about responding to data subject access requests Individuals' access to personal data.

Documents in Toolkit

  • Data subject request policy
  • Data transfer request form
  • How-to guide: Data subject request toolkit
  • Letter acknowledging receipt of data subject request (and requesting verification of ID)
  • Letter asking for further information about a data subject request
  • Letter confirming no data held in response to data subject request
  • Letter confirming that data has been corrected
  • Letter confirming that data has been deleted
  • Letter confirming that data processing has ceased
  • Letter explaining reasons for extension of time to respond to data subject requests
  • Letter explaining why data processing will continue
  • Letter explaining why data will not be corrected
  • Letter explaining why data will not be deleted
  • Letter supplying data in response to a portability request
  • Letter supplying data to a third party in response to a portability request
  • Letter to party who has been supplied data to confirm its deletion
  • Letter to party who has been supplied with data to confirm its correction
  • Letter to third party seeking consent to disclosure of information
  • Request form to correct inaccurate or incomplete data
  • Request form to delete data
  • Request form to stop using data
  • Subject access request form
  • Subject access request response template

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