Staff handbook and policies

A staff handbook is a manual given to staff by employers which sets out information they need to know about their company’s HR policies and procedures. HR policies set out how a business will handle different employment issues, including certain rights and responsibilities of its managers and staff. A staff handbook might also be referred to as an employee handbook, a company handbook or an employee manual. This document will not only help you to comply with employment law, but it will also give you the option to go above and beyond what is legally required of you and to provide your business with extra legal protections. You can customise this template to either produce standalone HR policies or to create an entire staff handbook containing the employment policies and procedures of your choice.
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IT, communications and social media policy

An IT, communications and social media policy sets out guidelines for an organisation’s staff about their use of IT equipment, communications software and social media. Its objectives are to ensure the security of a business’s systems, to protect them from misuse and to maintain professional communication standards. It might be produced as separate policies; for example an IT security policy, a communications policy and a social media policy. This template will help you to establish clear guidelines for your staff about how they should securely operate your IT equipment, such as requirements as to passwords. It also covers to what extent systems may be used for personal use, including how your business will monitor such use. This will help to ensure that your systems are operated securely and professionally. It will also ensure that you comply with your data protection obligations under the UK GDPR. This policy could form part of your staff handbook or it could be provided as a standalone policy. If you’re looking to produce an entire staff handbook, use our template staff handbook instead. Alternatively, you can also purchase this policy as part of the Remote working and cybersecurity toolkit .
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Staff social events and parties
Arranging work socials
Q1:What do I need to think about before arranging a work social?

Work social events are often a good way to boost morale among your and reward them for their hard work. However, if not managed correctly, they can also result in a variety of problems with your , particularly at events where excess alcohol is consumed.

There are a number of practical, financial and legal considerations that you should bear in mind when arranging a work social to minimise any problems that might arise:

  1. Costs

    It is typical (although not required) for the business to cover most, if not all, of the costs of a work social, rather than the members. How much you spend depends on what you can afford and are willing to pay for, but be aware that there are significant tax advantages to keeping the cost at £150 or less per person for annual functions over the course of a year.

    See Q&A 9 and following for further information.

  2. Venue, date and time

    There are various considerations you should take into account when selecting these in order to minimise the likelihood of inadvertently discriminating against members, to discourage absenteeism the next day and to ensure the safety of your .

    See Q&A 2 and following for further information.

  3. Alcohol and catering

    When arranging this, you will need to make sure you take into account individual needs in order to avoid discriminating against and there are steps you can take to avoid the likelihood of problems arising from excessive alcohol consumption.

    See Q&A 5 for further information.

  4. behaviour

    While you want to ensure that your relax and have a good time at your social, it is important that are aware that this is a work function and that they must behave accordingly. This is particularly important as your business can be held legally responsible for the actions of at work socials in some circumstances.

    You should make sure that relevant policies are up to date and that your are aware of them.

    See Q&A 6 for further information.

  5. Social media

    At work parties, lines between work and social interaction can become blurred. You will want to avoid the possibility of making damaging posts about your business, its clients or their colleagues, whether deliberately or inadvertently. You should ensure that are made aware that as this is a work event, the rules about use of social media at work apply.

    Bear in mind that if you want to post about the event on your own social media pages, you may need to obtain permission from any specified members.

    See Q&A 7 and following for further information and IT, communications and social media policy for a template social media policy you can use, which can also be into our template Staff handbook and policies.


Q2:What do I need to think about when selecting a venue for a work social?

When selecting a venue for your work social, there are various factors to consider:

  1. Inclusivity

    You should invite all members to your work social, including those on leave (eg or sick leave) to avoid allegations of and in order to avail of the tax exemptions available (see Q&A 11 for further information about taxation of work socials).

    In order to be inclusive and avoid allegations of , you should ensure you select a venue that is accessible to all members. This includes ensuring that the venue is one that any members of your are able to access. If you choose a venue that is a distance from your office or place of work, bear in mind that this could have implications for those with disabilities as well as childcare responsibilities (statistically more likely to be women) so where possible, it may be more appropriate to choose a venue close to the office.

  2. Cost

    Bear in mind that costs spent on the venue will count towards the limit of £150 per head which allows a work social to be tax free; see Q&A 11 for further information about this.

  3. Health and safety

    You have a duty to take to protect your from foreseeable harm while they are at a work social and to ensure the health and safety of your . This means that if one of your members has an accident while at a work social event (or travelling to or from it), you could be held legally responsible for their injuries. See What to do about accidents or illness.

    Ideally, you should select a venue which has suitable transport links for members to travel home afterwards; if not, you could organise taxis or a minibus or circulate taxi numbers prior to the event. Remind your prior to the event to plan their transport home in advance and to ensure that they will not be driving if they plan on drinking at the event.


Q3:What do I need to think about when selecting a date and time for a work social?

When selecting a date and time for a work social, there are several factors to consider:

  1. Inclusivity

    You should invite all members to your work social, including those on leave (eg or sick leave) to avoid allegations of and in order to avail of the tax exemptions available (see Q&A 11 for further information about taxation of work socials).

    Whilst it is likely to be inevitable that some members will not be able to attend, you should do what you can to be inclusive when selecting a date and time for the event. For example, make sure the social does not clash with any religious holidays or festivals so as to avoid any allegations of against certain members on the basis of religion or belief. You may also wish to consider an afternoon start before continuing with an evening event so that it is easier for those with families to attend. This helps to avoid against women, who are statistically more likely to have childcare responsibilities.

  2. Impact on productivity

    Holding a social during the working week carries the risk of lateness or absence the following day, especially as can legally self-certify their absence for the first seven days of sickness (see Q&A 25 for further information about this). The converse of this, of course, is that it may encourage members to exercise restraint (eg in drinking) if they know they must be at work the following morning, which can help prevent other problems.


Q4:Do I need to invite all of my staff members to a work social?

Yes, for several reasons.

If you are organising a formal social event for your , you should ensure that all members are invited, including those on leave (eg or sick leave) to avoid allegations of .

In addition, in order for a social event to be exempt from tax, you must invite all of your ; see Q&A 11 for further information about taxation of work socials.


Q5:What do I need to think about when arranging catering and alcohol for a work social?

It is sensible to offer plenty of non-alcoholic drink options to help prevent unacceptable behaviour during the event and to avoid any allegations of from who do not drink for religious reasons. Similarly, with specific dietary requirements should be catered for.

You can discourage excessive drinking by regulating alcohol consumption (perhaps use a token system, close the bar at a certain point in the night, provide food etc). You may wish to designate certain members of your management team to remain sober and monitor alcohol consumption among your , as well as ensuring that they leave the venue safely. Bear in mind that, in most situations, it will be illegal for members who are under 18 to drink alcohol at your event or for to buy drinks for any of their underage colleagues.

See for how to deal with members who drink too much at work social events and Q&A 19 for what to do if take illegal drugs.

Costs spent on catering will count towards the limit of £150 per head which allows a work social to be tax free; see Q&A 11 for further information about this.


Q6:How can I avoid staff behaving badly at a work social?

It is inevitable that when putting on work socials, you run the risk of problematic behaviour among your , particularly where alcohol is involved. For example, sexual allegations or abusive or violent behaviour between can become much more likely when have been drinking. Your business can be held legally responsible for the actions of your at work socials in some circumstances.

To limit the likelihood of problems arising, make sure your policies and training are up to date and that are aware of them before the event; this will also put you in a stronger legal position if something does happen.

Ensure that the following policies are in your and that you are happy with them: your disciplinary policy, your anti-bullying and policy, your drugs and alcohol policy and your social media policy. Explicitly inform that these policies still apply at work social events (it is a good idea to send an email to all prior to the social reminding them of this). Note that if you have made changes to your policies, these must be specifically brought to your members' attention prior to the event.

For guidance, see HR policies and for example policies, see Staff handbook and policies (you can choose to generate policies either on their own or as part of a full ).

Any unacceptable behaviour must be treated seriously and dealt with according to your disciplinary procedures; see and following for further information.

You may also have issues with absenteeism following organised work socials; see Q&A 25 and following for what to do about this.


Q7:Can I control what staff post on social media about a work social?

At work parties, lines between work and social interaction can become blurred. You will want to avoid the possibility of making damaging posts about your business, its clients or their colleagues, whether deliberately or inadvertently.

You should make clear to your that as they are at a work function, rules about the use of social media at work apply. You should ensure that you have a social media policy in place and review it before the event to check that it covers the areas you wish it to, and then ensure that it has been brought to your members' attention (it is a good idea to remind them via email before the social). In particular, your policy ought to state that:

  1. must not reveal confidential information or make disparaging remarks about your business on social media. This could be particularly relevant if, for example, your social includes a presentation about how the has performed in the past year or about its plans for the future.

  2. must not make disparaging or bullying remarks about their colleagues or about the 's clients on social media.

  3. must not bring the 's reputation into disrepute, so should use common sense when writing posts or posting photos of and about themselves or their colleagues at the social.

  4. found to have the 's social media policy may face disciplinary action. See Taking disciplinary action for further information about this.

For an example policy, see IT, communications and social media policy, which you can also into our template ; see Staff handbook and policies.


Q8:Do I need permission from my staff if I want to post photos of a work social on social media?

If you intend to use any pictures or other content from your social event for your official work related social media accounts which includes about your (eg their photos or names), it will usually be necessary for you to obtain their consent before doing so.

See Using personal data, policies and record-keeping for full guidance about your obligations when handling .


Costs of work socials
Q9:Can I ask my staff to contribute to the costs of a work social?

It is typical (although not required) for the business to cover most, if not all, of the costs of a work social, rather than the members.

If you are asking your to contribute directly to the cost of a social event, you cannot normally deduct sums directly from their wages unless you are authorised by their contract, or they have given prior written consent. In any event, you cannot usually deduct sums from your wages that will take their pay below the or the .

How much you spend depends on what you can afford and are willing to pay for, but be aware that there are significant tax advantages to keeping the cost at £150 or less per person for annual functions over the course of a year. See Q&A 11 for more on this and what happens when you have more than one social in a year.


Q10:Can I deduct payments for a work social direct from staff wages?

No. If you are asking your to contribute directly to the cost of a social event, you cannot normally deduct sums directly from their wages unless you are authorised by their contract, or they have given prior written consent. In any event, you cannot usually deduct sums from your wages that will take their pay below the or the .

Instead, you will need to ask them to pay the money to you directly.


Q11:How can I ensure that a work social is tax free?

Unless certain criteria are met, costs spent on work social events for (excluding ) must be reported to and tax must be paid on them. Technically, this tax is meant to be covered by the member, but would be reluctant to go to work socials if this was the case and so it is common practice for the to cover any tax that is incurred.

As a result, unless you can afford the extra expense and are prepared to deal with the inconvenience of working out each member’s individual tax benefits, it is prudent to keep your work events within the criteria that allow them to be tax free. These criteria are as follows:

  1. You must invite every member of your in your business, or if you operate across a number of locations, every member at the particular location, although you do not need to invite or other self-employed . If your workforce is organised into different departments at a particular location, you can have separate events for each department as long as every member at the location has access to an event.

  2. The party must be an annual event. The Christmas party which happens every year would count, but a one off party to celebrate a particular milestone (such as a 25th anniversary) would not.

  3. The total cost per head must be £150 or less. The total cost per head is the total cost (including ) of food, drink, entertainment, transport, venue hire, accommodation and other expenses, divided by the number of people attending).

    This rule is of great practical significance. If the cost of a relevant social is £150 or less per head, it is completely tax free. However, if the social costs over £150 per head, you must pay tax on the whole amount (not just the amount that exceeds £150) for every member at their specific tax rate. So, if you spent £151 per head, for every in the top rate of tax (ie 45%) you would have to pay £151 plus 45% of £151. This equates to £151 plus £67.95, so the overall total would be £218.95. For every in the 40% tax band you would have to pay £151 plus 40% of £151 equalling £211.40, and so on.

    Where you have more than one social in a year, you must keep the aggregate cost within £150 per head for them all to be tax free. For example, if you have one annual social event in the summer costing £75 and one at Christmas costing £75 per head, they are both tax free because the total cost per head is only £150.

    If you have one social event costing £100 per head and another costing £80 per head, you exceed the £150 threshold so only one of them will be tax free and you must pay tax on the other. It makes best sense to utilise the exemption for the more expensive event.


Q12:Can I have separate work events for different departments and still get tax advantages?

Yes, you can. However, you must ensure that all (excluding ) within the department are invited, and you must also ensure that every department has an event organised, so that all members of have access to a party.

See Q&A 11 for other factors you will need to take into account to ensure your event is tax free.


Q13:Can one-off work social events be tax free?

In order to be tax free, the party must be an annual event. The Christmas party which happens every year would count, but a one off party to celebrate a particular milestone (such as a 25th anniversary) would not.

See Q&A 11 for other factors you will need to take into account to ensure your event is tax free.


Q14:Can I have more than one work social in a year that is tax free?

Yes, but you need to ensure that the aggregate cost per head is £150 or less. For example, if you have one annual social event in the summer costing £75 and one at Christmas costing £75 per head, they are both tax free because the total cost per head is only £150.

If you have one social event costing £100 per head and another costing £80 per head, you exceed the £150 threshold so one event will be tax free and you must pay tax on the other. It makes best sense for the more expensive event to be tax free.

See Q&A 11 for other factors you will need to take into account to ensure your event is tax free.


Q15:What happens if the cost of my work social exceeds the tax free limit?

In order to be tax free, the total cost of your social must be £150 per head or less. If the social costs more than £150 per head, you must pay tax on the whole amount (not just the amount that exceeds £150) for every member at their specific tax rate. So, if you spent £151 per head, for every in the top rate of tax (ie 45%) you would have to pay £151 plus 45% of £151. This equates to £151 plus £67.95, so the overall total would be £218.95. For every in the 40% tax band you would have to pay £151 plus 40% of £151 equalling £211.40, and so on.

Where you have more than one social in a year, you must keep the aggregate cost within £150 per head for them all to be tax free. For example, if you have one annual social event in the summer costing £75 and one at Christmas costing £75 per head, they are both tax free because the total cost per head is only £150.

If you have one social event costing £100 per head and another costing £80 per head, you exceed the £150 threshold so only one of them will be tax free and you must pay tax on the other.

See Q&A 11 for other factors you will need to take into account to ensure your event is tax free.


Q16:How do I calculate the cost per head of my work social to check if it is within the tax free limit?

The total cost per head is the total cost (including ) of food, drink, entertainment, transport, venue hire, accommodation and other expenses, divided by the number of people attending.

See Q&A 11 for other factors you will need to take into account to ensure your event is tax free.


Q17:Can I invite my staff members' partners to my work social and still get tax advantages?

If you invite your members' spouses or partners to your work social, you can still benefit from tax advantages provided that the criteria set out in Q&A 11 are met. Importantly, any spouses or partners who attend will be included in the headcount when you are calculating the total cost per head.

Bear in mind, however, that while you are likely to be able to claim back on the cost of entertaining your , you're unlikely to be able to claim back on the cost of providing free hospitality to their spouses or partners. Full coverage of recovery is outside the scope of this service.


Staff behaviour at work socials
Q18:Can I discipline a staff member for drunkenness at a work social?

Depending on your alcohol policy, drinking too much at a work social is unlikely to be a disciplinary offence in itself, particularly if you have provided alcohol at the event (eg by putting on a free bar).

In some circumstances, you may be justified in taking disciplinary action against your member if their drunken conduct has (or will) damage your business's reputation. In such cases, you should investigate the situation to uncover the facts and follow your normal disciplinary procedure insofar as it applies to the individual in question. If you do not, and the member is an who has been by you for two years or more, you could face a claim for . See Taking disciplinary action for guidance on how to conduct disciplinary procedures and Staff handbook and policies for a template procedure you can use. See Staff resignations and retirement for how the law of is likely to change under the Employment Rights Bill.

If one of your members drinks too much at a work social and behaves unacceptably (eg by assaulting, abusing or harassing another person or by causing damage to the venue), you should deal with the situation as soon as possible and with the same level of formality and seriousness as if the incident occurred in the workplace. See Q&A 20 and following following for further information about how to deal with your member in such cases. If your member fails to come into work the day after a work social because they have drunk too much, see Q&A 25 for further guidance about how to deal with them.


Q19:Can I discipline a staff member who takes illegal drugs at a work social?

Yes. Your drugs policy, which should be included in your , may state explicitly that it is a disciplinary offence for to take illegal drugs in the workplace (including at work social events). Even if this is not explicitly stated in your policy, it is likely to be acceptable for you to take disciplinary action because your member has committed an illegal act at your work social. In doing so, you can also take into account any damage to your public reputation that has been caused to your business (eg if photos of your member taking drugs are posted on social media to a page which some of your clients follow) and whether your member's drug use has irreversibly undermined your trust and confidence in them.

If you will be taking disciplinary action against your member, you should deal with the situation as soon as possible and with the same level of formality and seriousness as if the incident occurred in the workplace. This does not mean that you should suspend or dismiss your member immediately; it means you should investigate the situation with urgency, uncover the facts, and follow your normal disciplinary procedure insofar as it applies to that individual. If you do not, and the perpetrator is an who has been by you for two years or more, you could face a claim for . See Taking disciplinary action for how to conduct disciplinary procedures and Staff handbook and policies for a template procedure you can use. See Staff resignations and retirement for how the law of is likely to change under the Employment Rights Bill.


Q20:What should I do if I am told that a member of staff has abused, assaulted or harassed another person at a work social?

If you are informed that a member of has abused, assaulted or harassed another person at a work social, you must take the matter seriously and act swiftly.

The first step will be to identify the full facts of what is being alleged. If the person making the allegation is an , you will need to treat it as a and handle it appropriately. Failure to handle an 's correctly is likely to damage your relationship with them and could even lead to legal claims against your business. For example, if they have been by you for over two years and they do not feel able to remain in your employ due to a mishandled , they may resign and claim . In addition, a failure to properly address an 's can itself amount to or against that by your business.

See Staff handbook and policies for a suitable procedure to minimise this risk.

Once you have established what is alleged to have happened, you will need to deal with the perpetrator; see Q&A 21 for further information about this.

Note that your business could be fixed with responsibility for the actions of a member at a work social, meaning that the victim (even if this is a fellow member) may be able to bring a legal claim against your business relating to the incident eg for any injuries they suffered. See Q&A 22 for further information about this.


Q21:How should I deal with a member of staff who is alleged to have abused, assaulted or harassed another person at a work social?

First, you will need to gather the facts about what is alleged to have happened, via a process if necessary; see Q&A 20 for information about this.

You must deal with the situation as soon as possible and with the same level of formality and seriousness as if the incident occurred in the workplace. This does not mean you should suspend or dismiss the member immediately; it means you should investigate the situation with urgency, uncover the facts, and follow your normal disciplinary procedure insofar as it applies to that individual. If you do not, and the perpetrator is an who has been by you for two years or more, you could face a claim for . See Taking disciplinary action for how to conduct disciplinary procedures and Staff handbook and policies for a template procedure you can use. See Staff resignations and retirement for how the law of is likely to change under the Employment Rights Bill.

Note that your business could be fixed with responsibility for the actions of a member at a work social, meaning that the victim (even if this is a fellow member) may be able to bring a legal claim against your business relating to the incident eg for any injuries they suffered. See Q&A 22 for further information about this.


Q22:Can my business be held responsible if my staff member injures someone at a work social?

Yes; it is possible for a person (including a fellow member) to bring a legal claim against your business if a member of your has injured them at a work social (for example, by punching them). The person may sue your business for for their injuries (although your business will not face criminal charges).

The rules fixing your business with responsibility will usually apply if the perpetrator is your , or and may, more rarely, apply if they are an or (but only if the relationship is akin to employment and not where the is carrying on their own independent business with their own clients). You can be held responsible for the member's actions, and made to compensate the injured party, if there is a sufficient connection between their employment with your business and the situation they were in when the incident took place. What this means will be dependent on the specific circumstances but it may, in some cases, include incidents that occur at social gatherings after work or organised parties.

See Q&A 23 for information about how you can avoid responsibility in certain circumstances.


Q23:What can I do to avoid my business being held responsible for a staff member injuring someone at a work social?

Your business can, in some circumstances, be held responsible if a member of your has injured someone at a work social (for example, by punching them). See Q&A 22 for further information about this.

However, if the injury resulted from an attack motivated by the victim's age, , gender reassignment, marital status, pregnancy, race, religion or belief, sex or sexual orientation), your business can escape liability if you took all reasonable steps to prevent the before the incident occurred. The action you should take to prevent discriminatory behaviour will depend on your circumstances, but there are some general points that will apply to the majority of businesses. For example, you should have effective equal opportunities and anti-bullying and policies in place and properly enforce them. should be made aware of your policies and, where possible, should have had training in avoiding . If your business has received previous complaints of discriminatory but has not disciplined the guilty , it is unlikely you will be able to argue that you have effective anti-discriminatory policies.

For a template containing suitable policies, see Staff handbook and policies (you can choose to generate the policy either on its own or as part of a full ).


Q24:Can my business be held responsible if my staff member damages the venue or other property at a work social?

Yes, potentially. First, check the hire contract. It is fairly likely that the hire agreement for your venue will contain provisions requiring your business to pay for accidental or deliberate damage caused to the venue by the attendees of your event, in which case it will be very difficult to avoid responsibility.

Even if any hire agreement is silent on the matter, your business could still be fixed with responsibility for damage to the venue caused by at a work social because of the general rules about an being responsible for the actions of its . The rules fixing your business with responsibility for the actions of your usually apply if the perpetrator is your , or and may, in some cases, apply if they are an .There is no defence that you did not condone the actions of your members.

It is usually sensible to try to reach a commercially acceptable agreement to resolve and settle any or costs.

If one of your members the venue at a work social, you may (depending on the circumstances and whether or not the action was deliberate) wish to treat it as a disciplinary matter. As part of any disciplinary investigation, you should get in touch with the venue as soon as possible to find out their version of events and help you to establish the facts. See Taking disciplinary action for how to conduct disciplinary procedures and Staff handbook and policies for a template procedure you can use.


Q25:How should I deal with staff who call in sick the day after the work social?

If a member calls in sick the day after a work social, where alcohol and a late night have been involved, you may be justified in suspecting that the reason for their absence is not genuine illness.

Dealing with who you suspect are not actually sick can be difficult, particularly because who take seven days or less off work for sickness are not required to provide any medical evidence to prove it. You should try to speak to the member to discuss their absence, but you are likely to have to take the member's word for it that they are ill, unless you have definitive proof that they were not, such as seeing them doing something that would contradict their claims (although note that a sick member is not necessarily required to stay at home throughout their period of sickness). Bear in mind that if your member is an and you allege that they are not really sick, they could claim that your accusation is a of trust and confidence, resign and then claim if they have been for more than two years. If it is clear that a member of has taken illegitimate sick leave, this can be treated as a disciplinary issue. Dishonesty may be grounds for dismissal, provided that you have a reasonable belief (or better, evidence) that they actually were lying about being sick, but before dismissing an for dishonesty, you must usually give them a chance to defend themselves and conduct sufficient investigations into the incident.

In the vast majority of cases, this will not be an appropriate response for a one day absence after a work social, and you will have to treat it as a genuine sickness absence and follow your normal procedures; see Dealing with sickness absence for further information about this and Staff handbook and policies for a template sickness absence policy which you can customise for your business.

See Q&A 26 for information about things you can do to avoid calling in sick the day after a work social.


Q26:How can I avoid staff calling in sick the day after a work social?

Ultimately, you cannot prevent this and there is a limit to what you can do if it happens; see Q&A 25 for further information about this.

However, to avoid or discourage members from calling in sick the day after a work social, it may be helpful to remind them about your disciplinary policy for lateness or absenteeism and emphasise that unauthorised absences after the social will be treated in accordance with your usual disciplinary procedures. For guidance see HR policies, and example policies see Staff handbook and policies (you can choose to generate the policy either on its own or as part of a full ). You could also consider holding your socials on a Friday evening and/or permitting some leniency by allowing to come into work an hour late on the day after the work social.

Note that you should watch out for any who turn up to work the day after a work social who are still drunk and send them home if appropriate as you are under a duty to ensure the health and safety of your in the workplace.