
Checklist of information to include to ensure your website is legally compliant
- Pre-filled - just tick as you go
- Keep your website compliant with the law
- Helps you identify any gaps on your site
This checklist of information to include to ensure your website is legally compliant allows you to quickly and easily check that your sales website complies with the law. It covers all of the legal requirements you must include on your website, including:
- general business information;
- privacy and cookies notices (to help you comply with GDPR requirements);
- product or service information;
- sales policies, and more.
This checklist is also included in the Starting an online business toolkit.
Q&A
When should I use this document?
You can use this checklist of information to include to ensure your website is legally compliant at any time.
You may wish to use this checklist before you launch your website to check you have covered everything, or you may have been running your website for a while and want to check you are doing everything correctly.
If you change the way you run your business or website, you should use this checklist to make sure you are still complying with everything that’s required.
This checklist is a helpful tool to audit your website and check you are complying with the law.
What does this document cover?
This checklist of information to include to ensure your website is legally compliant tells you all of the essential requirements to include on a sales website, including:
- Terms of use;
- Privacy and cookies notices (to help with your GDPR requirements);
- General business information;
- Product or service information;
- Sales policies and other terms and conditions;
- Information required to be sent to the customer after they place an order; and
- Age verification (if necessary).
This checklist includes clear descriptions of each website requirement and directs you to where you can find further information on each aspect.
Why do I need this document?
You are required by law to include certain information on your website. If you don’t include the right information you can be fined and you also risk damaging your business’s reputation and customer relationships.
Using this checklist will help you check that you are covering all of the required information, or highlight any gaps that you need to fill.
Where can I find out more?
If you haven’t included any of the requirements for your website, you can find further guidance on how to do so, and template documents, at Website content and terms of use.
Template documents you should provide on your website include Privacy policy, Cookie policy and Website terms of use.
Related Toolkits
Starting an online business toolkit
- How-to guide: Starting an online business toolkit
Privacy policy
Cookie policy
Website terms of use
Terms and conditions
Cancellation form
VAT invoice
Non-VAT invoice
Quick guide to customer rights in online sales
Checklist of information to include to ensure your website is legally compliant
Small claims toolkit
- How-to guide: Small claims toolkit
Letter before action
Witness statement
Letter of non-attendance for small claims hearing
Redundancy toolkit
- How-to guide: Redundancy toolkit
Redundancy - Letter warning of proposed redundancies
Redundancy - Selection criteria form
Redundancy - Provisional selection for redundancy letter
Redundancy - First individual consultation meeting agenda
Redundancy - Outcome of individual consultation meeting
Redundancy - Invitation to final individual consultation meeting
Redundancy - Final individual consultation meeting agenda
Redundancy - Notice of termination of employment
Redundancy - Offer of alternative employment
Disciplinary toolkit
- How-to guide: Disciplinary toolkit
Suspension letter pending investigation
Disciplinary investigation template
Invitation to attend a disciplinary hearing
Invitation to attend meeting to discuss sickness absence
List of common disabilities
Note taking template for disciplinary proceedings
Basic script for conducting a disciplinary hearing
First written warning for capability
First written warning for misconduct
Final written warning for capability
Final written warning for misconduct
Sickness absence meeting - outcome letter
Dismissal letter
Invitation to attend a disciplinary appeal hearing
Basic script for conducting a disciplinary appeal hearing
Letter to confirm outcome of a disciplinary appeal